Returns policy
We hope you are happy with your items you’ve received from TP Farm life. However, if you wish to return your item due to the item being too big, too small or it isn’t what you hoped for then you can return it to us. For returns to be accepted and refunded the item must be returned in the condition it was sent out to you, these will be checked by our team as soon as they arrive back.
Unfortunately due to high demand it is very unlikely we are able to offer exchanges unless agreed otherwise by one of our team members. (email address: Farmlife-merchandise@outlook.com)
To return a product to us you must enclose a note with your order number, name and reason for return. If this isn’t provided we are unable to issue refunds as we don’t know where the item has come from and therefore no refund/exchange will be completed.
Please post back to the following address:
Cotton Eye Sew
Skelcies Hall
Appleby Road
Kirkby Stephen
Cumbria
CA17 4PG
Please post back to the following address:
Cotton Eye Sew
Skelcies Hall
Appleby Road
Kirkby Stephen
Cumbria
CA17 4PG
Any returns will not be paid for by TP Farm life. Therefore, we recommend that you use a trackable service and obtain proof of postage as we cannot be held responsible for products until we have received them.
Thank you again for shopping with us, we can’t tell you how much each order means to us.